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| Information Technology |
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| Listing: |
- Arikus
Inc.
Information management systems specifically
designed to increase work-flow and promote
high ROI.
- Asset
Navigator for IT
Provides network PC auditing, IT asset management
and change tracking, help desk software that
is adaptable solution to operations IT department
needs.
- Auxilor
Help desk technology and services for internal
IT departments of mid market companies and
institutions.
- Axios
Systems
Developers of Assyst Enterprise, an integrated
Help Desk and IT Service Management Solution
which adopts a lifecycle approach.
- Cognitor
Inc.
InteligineAnswer? is an advanced problem resolution
and knowledge management application for customer
service, field service and repair, internal
and external help desks, technical support
groups, and technical assistance centers.
- Consultant's
Help Desk
Remotely hosted help desk designed specifically
for the IT consultant. Includes knowledge
base, request tracking, email and reporting.
- Coral
Sea Software
SysMan is a full-featured IT helpdesk &
facilities management system for organizations
that need a proven cost-effective helpdesk
software package that works "out of the box."
- Digital.Support.Center
Hosts a scalable central point for all of
incoming IT helpdesk requests.
- ExDesk
Provides a remotely hosted and web based help
desk and customer support solution for small
and medium sized companies that is fully customizable.
- Generation21
Corporate knowledge management and e-learning
software, training systems and solutions.
- Help
Desk Source
Provides information and opinion on help desk
solutions and platforms.
- Information
Resource Manager
Web-based tool allowing IT departments to
keep a database of computers and software
and track problems and repair history.
- InnDevelop
Technologies
Offer InfoExpress, an IT-management system
inclusive of Helpdesk functionality, but also
embracing tasks like warranties, service contracts
and software license control.
- Manage-IT!
Affords the user the ability to track and
diagnose trouble tickets, generate reports,
interface with email software, and ODBC-compliant
databases.
- Micro
Outsource
An application service provider offering internal
IS help desk software and asset management
for mid-size companies to organize, schedule
and track requests and resources.
- NetHelpDesk
Helpdesk software for network support staff.
Functions include fault tracking, change management,
SLA, network diagrams and service status monitoring.
- ProFault
A multiuser, web based, fault logging system,
which allows the user to track faults with
both hardware and software.
- ProjecTrak
Lotus Notes, Domino, and Internet software
help desk application, specifically designed
for IT call management.
- Severity
One
An internal help desk providing a communication
resource between the IT development team,
internal clients and external IT support resources.
- TOPdesk
Lite
Information on a help desk solution designed
primarily for the IT department. Demonstration
download available.
- TriActive
Provides an approach with which trouble ticket
functions are integrated with the users most
recent system inventory information.
- Web
Help Desk
Provides a graphical tabbed interface to track,
route, escalate and prioritize requests to
the IT department.
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